When your hosting account is suspended, it affects not only your website but also all related services. This means you will be unable to:

• Send or receive emails
• Access your cPanel
• Keep your website online

To avoid these disruptions, it is crucial not to let your hosting account become suspended.

Our Commitment to You

We prioritize our clients' peace of mind and provide timely reminders to help prevent the challenges of an expired hosting account. Here’s how we manage the renewal process:

• Invoice Notification: Hosting accounts are invoiced 7 days before the expiration date. At this time, a notification email is sent, detailing the outstanding amount and the due date.
• Suspension Policy: For shared hosting accounts and reseller plans, we implement a suspension policy. Accounts will be suspended 3 days after the expiration date if payment has not been received.

With these proactive measures in place, customers have ample time to renew their accounts and avoid any service interruptions.